Privacy Policy
Privacy Policy – Ape Kade
For the purposes of this document, ‘we’, ‘us’, or ‘our’ refers to Ape Kade, and ‘you’ or ‘your’ refers to the customer, visitor, or user of our website.
Introduction
Ape Kade is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit enquiries, purchase products or services, or otherwise interact with us.
We comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). All personal information provided to us is treated as confidential and used only for legitimate business purposes.
What Data We Collect
We may collect the following information:
Personal Information
Name
Email address
Telephone number
Company or business name (where applicable)
Contact and Address Information
Billing address
Delivery address
Postcode and location details
Website Usage Information
IP address
Browser type and device information
Pages visited on our website
Time spent on pages
Referral sources and website interactions
Customer Communications
Information provided through contact forms
Email correspondence
Feedback, reviews, enquiries, and support requests
Marketing Information
Newsletter subscriptions
Preferences regarding promotions and communications
How We Use Your Data
We collect information to provide and improve our services. Your information may be used for the following purposes:
To process orders, bookings, or service requests.
To communicate with you regarding enquiries or purchases.
To provide customer support.
To maintain internal records.
To improve our website, products, and services.
To personalise your experience on our website.
To send promotional offers, updates, and relevant information where you have consented to receive them.
To conduct customer research and gather feedback.
We will only use your personal information where we have a lawful basis to do so.
Cookies and How We Use Them
A cookie is a small file stored on your device that helps websites recognise and remember your preferences.
Cookies help us improve your browsing experience and understand how visitors use our website.
How We Use Cookies
Website Analytics
Cookies help us analyse website traffic and visitor behaviour, allowing us to improve our content and services.
User Preferences
Cookies may remember your preferences and settings to enhance your experience on future visits.
Website Functionality
Certain cookies are necessary for core website functions and security.
Performance Monitoring
Cookies help us identify technical issues and improve website performance.
Cookies do not give us access to your computer or any information other than the data you choose to share with us.
Controlling Cookies
Most web browsers automatically accept cookies. You can modify your browser settings to decline cookies if you prefer.
Please note that disabling cookies may affect certain website features and functionality.
For more information about cookies, please visit www.allaboutcookies.org.
Security
We take the security of your personal information seriously.
To prevent unauthorised access, disclosure, alteration, or loss of data, we have implemented appropriate physical, electronic, and organisational security measures.
Any payment transactions are processed securely through trusted third-party payment providers. We do not store or have access to your full payment card details.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers where necessary to:
Process payments.
Deliver products or services.
Provide website hosting and technical support.
Comply with legal obligations.
Any third parties we work with are required to protect your information and use it only for the services they provide on our behalf.
Links to External Websites
Our website may contain links to external websites.
Please be aware that we have no control over the privacy practices or content of websites outside our domain. If you provide information to a third-party website, we are not responsible for the protection and privacy of that information.
We recommend reviewing the privacy policies of any external websites you visit.
Your Rights
Under UK data protection law, you have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information where appropriate.
Object to certain types of processing.
Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details provided on our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.
Any updates will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Ape Kade through the contact details provided on our website.
We are committed to ensuring your information remains secure and that your experience with Ape Kade is safe, transparent, and trustworthy.